In the feedback service, you can give feedback on city services, activities and decision-making or you can take an initiative in matters concerning the city of Kouvola. You should not write to the feedback any delicate information like social security number or bank account number. If you want to get a reply or follow the handling of you feedback you need to register and sing in to the service before giving the feedback.

The address of the Feedback service of Kouvola city has changed. The current address is https://kouvola.asiointi.fi/efeedback .

Initiatives should submit via Kuntalaisaloite.fi service. Initiatives are e.g. street bumps, street improvements, speed limits, new traffic singns or opening hours of libraries.

Health and social services are organized by Kymenlaakson wellbeing services county (Kymenhva). Information about contacting and giving feedback to Kymenhva is on their website .

Feedback about roads maintained by the goverment can be given via Traffic Customer Service .

Joescooter rents electric scooters in Kouvola. You can contact Joescooter by email: [email protected] . Donkey bikes are rented by Kaakau. You can contact Kaakau by email: [email protected] .

Download Trimble Feedback for your mobile device from appstore.

Technical support: [email protected] .